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General Information

1. What is Bennett Management Company?

Bennett Management Company is a second-generation, family-owned property management firm based in Eugene, Oregon. With over 50 years of experience, we specialize in managing residential, commercial (office, retail and warehouses) and HOA properties throughout the region.

2. Where is Bennett Management located, and how can I contact you?

Address: 980 Willamette Street, Suite 200, Eugene, OR 97401
Phone: (541) 485-6991
Website: www.bmc-llc.com

3. What areas do you serve?

We primarily serve Eugene, Springfield, Creswell and the surrounding communities in Oregon.

4. What sets Bennett Management apart from other property management companies?

We’re known for our integrity, professionalism, and long-standing relationships with clients. Our in-house maintenance and landscaping teams provide responsive service, and our administrative staff averages over 18 years with the company—offering a depth of knowledge and continuity that is unmatched in the industry.

Services Overview

1. What services does Bennett Management provide?

Property Management Services to:

  • Multi-Family Residential

  • Commercial Properties (office, retail and warehouses)

  • Homeowners Associations

 

Accounting Services

  • Budgeting and financial reporting for residential, commercial, and HOA clients

 

Maintenance Services

  • General repairs and maintenance

  • Contract construction and dry rot repair

  • Annual preventative maintenance

  • Gutter Cleaning

  • Pressure Washing

  • Plumbing repairs

  • Electrical repairs

 

Landscaping Services

  • Lawn mowing, edging, and weeding

  • Shrub and groundcover trimming

  • Turf and shrub fertilization

  • Weed and pest control

  • Irrigation start-up and winterization

  • Spring and fall clean-ups

  • Tree trimming (up to 15 feet)

  • Backflow testing

  • Sidewalk and pedestrian surface cleaning

Residential Services

1. How can I find available rental properties?

Visit the Vacancies page on our website to browse current listings and apply online.

2. Is emergency maintenance available?

Yes. We provide 24/7 emergency maintenance for tenants.

3. How do I submit a maintenance request?

You can submit a maintenance request through the online portal, by phone, or via email.

4. What types of residential properties do you manage?

We manage a wide range of multi-family residential properties.

5. What is the rental application process?

Applications can be submitted online via the Vacancies page. All applicants undergo a background check, credit screening, and income verification.

Commercial Services

1. What types of commercial properties do you manage?

We manage office buildings, retail centers, multi-use buildings, warehouses and industrial properties.

2. What’s included in your commercial property management services?

Our services include:

  • Lease administration

  • Maintenance coordination

  • Financial reporting

  • Tenant communication and retention strategies

3. Do you manage capital improvement projects?

Yes. We coordinate capital improvements, including bid solicitation, contractor oversight, and project management.

4. Can you create customized management plans for commercial clients?

Absolutely. We work with owners to develop tailored strategies that align with their goals and the specific needs of their properties.

HOA Services

1. What HOA services do you offer?

We provide full-service HOA management, including:

  • Dues billing, coordination and payment processing

  • Bill payments

  • Budget planning and financial management

  • Board meeting coordination and attendance

  • Compliance monitoring and enforcement

  • Recordkeeping and document management

  • Landscaping and Maintenance Requests

  • Coordination under Board direction for capital expense projects (pre-project planning/bidding/execution)

  • Landscape and irrigation walk-arounds.

  • Day to day communication with the board on all Homeowner requests

2. How are escrow and resale documents handled?

We process Title Demands and Lending Questionnaires through HomeWiseDocs.com.

3. Do you attend HOA meetings?

Yes. We prepare meeting packets and attend both board and annual meetings.

4. Do you assist with rule enforcement?

Yes. We perform regular compliance reviews and assist with enforcement of community rules and regulations.

5. Why choose Bennett Management for HOA services?

We manage more HOAs in Lane County than any other firm. Our specialized software and experienced in-house support teams make us a trusted leader in HOA management.

6. What Are the Officer Positions in the HOA Board and Their Duties?

  • President/Chairperson: Leads Board and Annual meetings, signs contracts, acts as liaison between the Board and management, and assists with meeting agenda preparation.

  • Treasurer: Participates in budget preparation, monitors expenses and receipts, manages collections, reviews financial reports, and coordinates with the management company for tax filings.

  • Secretary: Takes minutes at Board and Annual meetings, reviews and approves correspondence, and works with the management company to maintain the homeowner directory.

7. Whom do owners contact about issues or questions?

  • Owners with accounting issues may contact the BMC Accounting team directly at 541-485-6991. 

  • Owners who have maintenance of common area questions, or governing documents compliance issues may submit them to BMC, direction may need to come from the Board of Directors at the next Board meeting.

  • Owners who have an afterhours maintenance emergency may call the emergency maintenance pager line at 541-485-6991 and following the prompts.  Emergency response to individual unit issues is chargeable to individual unit owners at overtime rates.

  • Owners who would like in-unit contractor help from BMC may request a work order which is chargeable to individual unit owners at current market rates, including travel time.

  • For non-maintenance emergencies outside of business hours, please contact a Board representative or, if appropriate, call 911.​

8. Who makes the decisions for the HOA?

The HOA is governed by an elected Board of Directors, who makes decisions on behalf of the Owners.  The management company supports the efforts of the Board of Directors, and carries out directions provided by the Board.

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